Last updated: September 3, 2026
GLPx Labs (“we,” “us,” or “our”) operates glpxlabs.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site or placing an order, you agree to the practices described here.
Information we collect
When you place an order or contact us, we collect the information you provide, which may include your name, email address, shipping and billing address, phone number, and order details. Payment is processed by our third-party payment providers; we do not store full payment card numbers on our servers.
We also automatically collect limited technical information when you visit the Site, such as your IP address, browser type, and pages viewed, through standard server logs and the functionality required to operate a WooCommerce store (for example, maintaining your shopping cart).
How we use your information
We use the information we collect to:
- Process and fulfill your orders, including shipping and order confirmation
- Communicate with you about your order or inquiries
- Provide customer support
- Prevent fraud and maintain the security of the Site
- Comply with legal obligations
We do not sell your personal information.
How we share your information
We share personal information only as needed to run the Site and fulfill orders, including with:
- Payment processors, to complete transactions
- Shipping and fulfillment providers, to deliver your order
- Service providers that host or support the Site
- Authorities or third parties where required by law, or to protect our rights, safety, or property
Cookies
The Site uses cookies that are necessary for core functionality, such as keeping items in your cart and enabling secure checkout. We do not currently use advertising or analytics tracking cookies. Most browsers let you refuse or delete cookies, though disabling essential cookies may prevent the Site from working properly.
Data retention
We retain order and account information for as long as needed to fulfill orders, provide support, and meet legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
Your choices and rights
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at hello@glpxlabs.com. Depending on where you live, you may have additional rights under applicable privacy laws. We will respond to verified requests as required by law.
You can opt out of non-essential emails at any time using the unsubscribe link in those messages. Transactional messages related to your orders will still be sent.
Data security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s privacy
The Site and our products are intended for adults and for laboratory research use only. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.
Products
All products sold on the Site are supplied strictly for laboratory and research use only. They are not drugs, supplements, foods, or cosmetics, and are not intended for human or veterinary use, diagnosis, or treatment.
Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and we will update the “Last updated” date above.
Contact us
Questions about this Privacy Policy or your information can be sent to hello@glpxlabs.com.